Returns & Exchanges
At Splashes, we want your home to be perfect, which is why we offer a 30-day return policy on all decor and furnishings in their original condition. Whether a style doesn't fit or you've changed your mind, our team is here to ensure a seamless exchange or refund process.
Return Process
- 1.Initiate Your Request
Log into your account portal and select the order containing the items you wish to return to receive a Return Authorization number.
- 2.Package with Care
Place the items in their original packaging, ensuring all protective wraps are intact to prevent damage during transit.
- 3.Affix Shipping Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your parcel.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy while we process your refund within 5-7 business days.
